Privacy Policy
Last updated: March 11, 2026
1. Who We Are
VideoBoostAI is a multi-platform video promotion and campaign management service. Our website is https://videoboostai.net. Contact us at support@videoboostai.net.
2. Information We Collect
- Account data: name, email address, and hashed password when you register.
- Campaign data: video URL, target audience, budget, platform selections, and campaign objectives you submit.
- Payment metadata: transaction IDs, payment status, and currency. We do not store card numbers — all card processing is handled by Stripe or Paystack (PCI-compliant).
- Usage data: IP address, browser type, pages visited, and timestamps for security and service quality.
- Communications: support ticket content and email correspondence.
3. How We Use Your Information
- To create and manage advertising campaigns on your behalf across platforms including YouTube, TikTok, Facebook, Instagram, Snapchat, Threads, and Rumble.
- To process payments and send confirmation emails.
- To provide customer support and resolve disputes.
- To detect fraud, abuse, and policy violations.
- To send service updates and, where you have opted in, promotional communications.
- To comply with legal and regulatory obligations.
4. Data Sharing
- Ad platforms: Campaign content and targeting data is shared with the relevant advertising platforms (Google Ads, Meta Ads, TikTok Ads, Snapchat Ads, etc.) as required to deliver your campaigns.
- Payment processors: Stripe and Paystack receive payment information to process transactions.
- Email delivery: Resend processes outbound service emails on our behalf.
- We do not sell your personal data to third parties.
5. Data Retention
We retain account and campaign data for as long as your account is active, or as required by applicable law. You may request deletion at any time (see Section 7).
6. Cookies
We use session cookies strictly necessary for authentication. We do not use third-party tracking or advertising cookies.
7. Your Rights
- Access, correct, or delete your personal data by contacting support@videoboostai.net.
- Request deletion of specific campaign data by including your Campaign ID in the email.
- If you are in the UK or EU, you have rights under UK GDPR / GDPR including data portability and the right to lodge a complaint with the ICO (ico.org.uk).
8. Security
We use HTTPS encryption, hashed passwords, and access-controlled infrastructure to protect your data. Payment data is handled exclusively by PCI-compliant third-party processors.
9. Changes to This Policy
We may update this policy periodically. Material changes will be communicated by email or prominent notice on our website.
10. Contact
VideoBoostAI
74-94 Bristol Street, Birmingham, West Midlands, B5 7AH, United Kingdom
Email: support@videoboostai.net